Compact Contact Center is designed to provide a tightly integrated real time and historic reporting package and wallboard support for IP Office. Compact Contact Center has been designed to allow customers to manage their contact center more effectively and improve the service they provide to their customers.

Benefits:

Improve customer relationships get the call to the right person.
Enhance agent productivity with the tools and management capabilities.
Measure your customer service performance.

Click below to view the IP Office Compact Contact Center!

Server / Supervisor / Other
	CCC Server License SVR RFA: enables 1 supervisor license including reporting on 5 agents and 1 PC Wallboard

	CCC Supervisor License SUP RFA: enables an additional supervisor license.

	CCC Designer License Designer RFA: enables a supervisor to design and customize their own reports

	CCC Rostering License Rostering RFA: enables connections to 3rd party agents

		Agents
			CCC Agent License 5 AGT RFA 5: enables reporting for an additional 5 agents

			CCC Agent License 10 AGT RFA 10: enables reporting for an additional 10 agents

			CCC Agent License 20 AGT RFA 20: enables reporting for an additional 20 agents

			CCC Agent License 50 AGT RFA 50: enables reporting for an additional 50 agents
		PC Wall Board
			CCC PC WallBoard License 5 PCW RFA 5 : enables an additional 5 PC wallboards.

			CCC WallBoard License 10 PCW RFA 10 : enables an additional 10 PC wallboards.

			CCC WallBoard License 20 PCW RFA 20 : enables an additional 20 PC wallboards.


			CCC WallBoard License 50 PCW RFA 50 : enables an additional 50 PC wallboards.

IP Office Compact Contact Center (CCC)

IP Office Compact Contact Center

IP Office Compact Contact Center (CCC) Title

IP Office Compact Contact Center Introduction

IP Office Compact Contact Center Product and Licenses

IP Office : Product Demo

IP Office Main Page